Refund policy

RETURN POLICY

Dear Customer,we strive to ensure your utmost satisfaction with our products. If, however, you are not completely satisfied, we are here to help with our unique and hassle-free return and exchange policy. 

• No Questions Asked Returns
• You have 15 days from the date of purchase to return any main product for a full refund, no questions asked. This applies only if the main bottle is unopened and unused.
• Try Before You Commit
  
• Extended Return Period for Our Customers
• To ensure you have ample time to evaluate our products, we offer a special 15-day return period for our loyal customers.

EXCHANGES

• Easy Return on Exchanges
• For any exchanges, the customer will cover the return shipping costs. Just contact our customer service to receive further instructions.
• Hassle-Free Exchanges
• Customers wishing to exchange an item will need to cover the shipping costs for the new order.

REFUNDS

• Quick Processing
• Refunds will be processed within 7 working days upon receipt of the returned products.
• Tester Boxes
• Sample boxes are non-refundable as they are provided solely for testing purposes.
• Damaged or Wrong Items
• If you receive a damaged, leaking, or incorrect product, we will cover the return shipping costs.

Easy Returns

• Simply fill out the Return Form included with your order and send it back with the product. Make sure to include a copy of your invoice and state the reason for the return.