Shipping policy
At Dziris, we understand the importance of timely delivery when it comes to your fragrance purchases. We are pleased to offer shipping services to all locations within Pakistan, ensuring that you receive your order in a timely and efficient manner.
- High-Value Orders
- For Orders above Rs.5,000 fifty percent advance payment is required.
- Standard Shipping
- Delivery Time: 3-5 business days Cost: Rs.250 for orders below Rs.3,000. Free for orders Rs.3,000 and above.
- Express Shipping
- Delivery Time: 1-2 business days Cost: Rs.600 for all orders
- Processing Time
- Orders are processed within 1-2 business days after receiving order. Orders placed on weekends or public holidays will be processed on the next business day.
- Tracking Your Order
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order status on relevant courier website using the provided tracking number.
- Shipping Restrictions
- Some remote areas may experience longer delivery times.
- Delivery Issues
- If your order arrives damaged, please contact our customer service within 48 hours at info@dziris.com or via WhatsApp at (+92) 300 020 1659. For lost or missing packages, please reach out to us immediately so we can assist you.
- Address Changes
- If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate the change if the order has not yet been shipped.